Found in Translation: Great CX with Digital Language Solutions

Creating seamless solutions with digital workflow enhancements

Authored By: Aimee Ford

Learn how Alorica applied a digital transformation solution that increased agent accuracy, performance, reducing the cost to serve by more than half for a leading global technology manufacturer. Download the case study to see how Alorica got the job done—and then, let’s talk!

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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.