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Virtual Training Meets COVID-19 (Case Study)

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Published on December 17, 2021

Onboarding new agents for a new client and line of business is a challenge. Doing so in a 100% remote capacity only adds to the test—and makes success that much sweeter.  

Download the work-at-home virtual training case study and learn how Alorica helped a major social media client achieve 1% or less attrition.    

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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.