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Robo-Advisors Replacing Humans: Will it Ever Come to That?
Reposted from
The Fintech Times
.
Financial advice can be a sensitive topic – those giving it don’t want to mislead customers, while customers are wary about the level of trust they...
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News
What is Contact Center as a Service (CCaaS)?
Reposted from
CMSWIRE
|
Authored by Reporter Scott Clark
L
earn why CCaaS is essential for modern businesses seeking efficient, scalable customer support.
The Gist
Cloud...
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News
Sundar Hariharan on Gen AI and Digital Strategy
Sundar Hariharan, Head of Client Delivery at Alorica IQ, describes the transformative power of generative AI in the realm of customer experience.
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