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Revenue Generation
Alorica’s smart selling system is money in the bank
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Desired Outcomes… Delivered

You can’t sustainably grow revenue without great CX. With Alorica’s expertise, you can maximize both with customized solutions that always put your customers first.
Growth
Growth
Whether it’s supporting a new market entry or capturing lost upsell opportunities, you can count on Alorica to come through.
Loyalty & Engagement
Loyalty & Engagement
Strategic engagements get the results you want, with the amazing CX you need for sustained growth. 
Actionable Insights
Actionable Insights
Gain deeper insights into your customer and their journey to optimize your CX. 

We Transform Cost Centers Into Profit Centers

One size does not fit all—whether you’re a consumer or a corporation. That’s why Alorica approaches every client with a customized plan that always over-delivers.
Drive sales conversion for B2B and B2C revenue generation initiatives through robust data-driven programs. 
Delivering highly qualified business opportunities for your field or internal sales teams by focusing on inbound lead qualification, outbound tele-prospecting, and appointment setting services.
Drives profitability through modeling and executing against high probability offers. 
Increase revenue and reduce new customer acquisition cost with robust cross-sell/up-sell training and incentives, and customer pricing model upgrades.
Supports healthcare, property/casualty, and travel insurance needs with 300+ licensed agents.
Process payments effortlessly with a 24/7 secure, omnichannel, cloud-based payment and data protection solution.
Supporting your marketing efforts and maximize business outcomes by performing optimization as each individual marketing tactic employed, as well as optimizing the fit of those tactics into your overall marketing strategy.
Alorica’s Knowledge platform creates an integrated knowledge library and continuous learning loop, empowering algorithms to answer complex, personalized questions with greater accuracy and expediency. 
Setting agents up for success from the first point of contact. With Alorica’s Agent Assist, you can anticipate customers’ needs and empower your agents through real-time, next best actions. 
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Results You Can Measure

18 pt.

Close rate increase through a three-tier sales efficiency program 

45%

Retention conversion rate increase by executing an optimal contact program

$38M

Revenue growth by merging predictive analytics with client’s outreach campaign system 

58%

Increase in retention program contact rate

25%

Increase in subscription sales results with contact modeling, lead scoring, and outreach analytics

~50%

Inbound loan conversion rates achieved 

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Ready to Get Started?
You need to increase your revenue, grow and retain your customer base. And we can make that happen. If you’re ready to boost your bottom line beyond your expectations, let’s talk
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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.

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