All About Knowledge Management
Designing a customized, evergreen Knowledge Management solution requires a multi-pronged approach that puts your customers first and you in the driver’s seat
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Knowledge Audit
A detailed analysis of your current knowledge management ecosystem with targeted optimization recommendations
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Knowledge Content Management
Ensuring knowledge systems are up to date by evaluating and removing outdated content and applying meta tags for effortless retrieval
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Knowledge Federation
Blending management and technology to aggregate, index, and synthesize content from multiple knowledge systems into a single, searchable interface
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Knowledge Optimization
Providing the database, search, management to ingest/index/source knowledge based on active listening at the point of need